If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer exchanges within 7 days of receiving your order. You can return your product for store credit or change the item to different products.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- To initiate a return or exchange, please complete the following steps:
Send us an email using your registered email address and order ID.
Let us know the product(s) and reason(s).
We will provide our shipping address.
You need to pack and pay for the shipping charges.
After we received the returns, store credit or items to be exchanged will be processed within 2 weeks.